Specifically and exclusively for eXp Commercial advisors
Your business. Your clients. Your complete back office.
You handle the clients. I’ll handle everything behind them, quietly and under your brand.
Who you’d be working with
I’ve run the operations of a regional merger and acquisition firm, built and led my own company, and now work as a business intermediary with eXp Commercial. I’ve built and managed business brokerage systems from end to end, covering every part of operations from first contact to closing. I know what a producing practice needs behind the scenes, because I’ve built it, run it and worked inside it.
- Built and managed business brokerage systems across the full lifecycle
- End to end
- As Chief Operating Officer
- 6 yrs
- Five assistants’ workload, handled by one person
- 5 → 1
- Hours of hands-on AI work
- 1,000+
Career path
2013 – 2019
Co-founder and CEO, WebAura
Built a website and digital marketing company to 350+ clients.
2014 – 2019
Business development, manufacturing technology group
Led business development and new sales channels.
2019 – 2025
Chief Operating Officer, regional M&A firm
Rebuilt sales, administrative and transaction workflows.
2025 – now
Business intermediary, eXp Commercial
Business Brokerage division, licensed in WI, MN and FL.
Operations depth
Built and managed business brokerage systems across the entire lifecycle and every part of operations, and coached the business intermediaries who used them.
Transaction experience
Represents buyers and sellers of main street and lower middle-market businesses, licensed in Wisconsin, Minnesota and Florida.
Systems and AI
More than 1,000 hours of hands-on AI work, with tools set up only where they save real time.
You’re a salesperson, not an administrative department.
The best producers I know lose hours every week to work that never closes a deal.
- 01Finding the next listing and keeping leads coming in.
- 02Chasing the attorneys, lenders and other vendors your deals depend on.
- 03Paperwork and eXp administrative requirements.
- 04Keeping up with technology and AI that changes every month.
I take that work on behind the scenes, across your listings, business development and day-to-day operations, so your time goes to clients and deals. Your clients and referral partners see your brand, not mine.
I’m Michael Garsow, a business intermediary with eXp Commercial in the Business Brokerage division. My background is brokerage administration, lead generation, vendor management, operations, systems and AI.
How I run the work
Five full-time assistants. Then one person.
At the regional merger and acquisition firm where I was Chief Operating Officer, the administrative work took five full-time assistants. Today I handle that same volume of work on my own.
I cut the waste, simplify every step, bring in proven vendors only where they help and coordinate the whole process so nothing gets stuck.
Less waste
Every step has to earn its place.
Proven vendors, where they help
Trusted outside professionals instead of more staff.
Nothing stuck
One person watching every file from start to close.
More than a back office
I also work with you on your deals. You get a second set of experienced eyes on every one. I’m a partner in the whole practice, not just the paperwork.
Schedule a conversationWhat I take on
One person across the whole practice, so nothing falls between the cracks.
Listings and files
- Keeping every file complete and moving
- Tracking deadlines and next steps on each listing
- Making sure nothing waits on a missing document
Business development and lead generation
- Building a steadier flow of new leads
- Keeping follow-up consistent with your contacts
- Staying in touch with referral partners
Vendor management
- Managing the attorneys, lenders and other professionals on each deal
- Following up so nothing stalls
- Keeping you updated without the chasing
Operations, systems and AI
- Tightening how the practice runs day to day
- Handling eXp administrative requirements alongside you
- Putting AI to work only where it saves real time
Two ways to work together
Some needs are a single project. Others call for ongoing support. You choose what fits right now.
One-off project
I fix one process, set up one system or vendor, or clean up one workflow. Clear scope, clear finish and no ongoing commitment.
Ongoing support
A standing relationship behind your listings, business development and operations, with consistent steps on every deal.
Many advisors start with one project and decide later whether ongoing support makes sense.
Built around your goals
Every advisor wants something different from their practice. I shape the work to you, not a set package.
Peace of mind
You want to keep advising, maybe part-time, without worrying about new technology, sending files or managing vendors. I take that off your plate so it just works.
Maximize income
You want more listings and more closed deals. I build the systems and handle the work that lets you take on more without dropping anything.
Either way, you get a plan built for you and the way you work.
Your tech, set up for you
The systems a serious practice needs, chosen from established tools and set up around how you work. You don’t build or babysit any of it.
Client portal and document rooms
Secure, branded places to share files with buyers and sellers. Access controls on every document.
Deal pipeline and contacts
Every company, contact and deal in one organized place, with stages that match how your deals really move.
Forms and e-signatures
Intake forms, NDAs and signatures collected without the email chase.
Templates and workflows
Repeatable checklists, tasks and document templates so every deal follows the same steps.
Permissions and data move
The right people see the right things. Your existing contacts and files moved in for you.
After setup, I keep it running
- Adjusting workflows as your practice changes
- Keeping templates and forms current
- Deal coordination and document organization
- Periodic reviews of what’s working and what isn’t
Quality matters
Marketing presentations I’ve prepared, from a short pre-NDA teaser to a full information memorandum. Every business, name and figure is a fictional sample.
5 pages
Pre-NDA Business Summary
A short teaser that attracts buyers without revealing the business.
Open sample (PDF, opens in a new tab)
8 pages
Confidential Summary Booklet
The essentials a qualified buyer needs after signing an NDA.
Open sample (PDF, opens in a new tab)
31 pages
Confidential Business Review
A full review of operations, finances and opportunity.
Open sample (PDF, opens in a new tab)
61 pages
Confidential Information Memorandum
The complete marketing document for a larger sale.
Open sample (PDF, opens in a new tab)
These are real samples of marketing presentations I produce.
Tools I run behind the scenes
You never log in, learn new software or run the numbers. I use my own tools behind the scenes to help you qualify a listing before you take it, set realistic price expectations buyers will respond to, and fix problem areas before buyer due diligence and lender review.
Pictured: Seller Readiness Assessment report · Example with sample data · Scroll inside the picture to see more Listing readiness check
What I run
The owner answers 26 questions about the business. The report scores six areas, from financial records and owner dependence to legal risk, and lists the gaps in order.
How it helps you
You see early whether the owner and the business are ready to sell. Problems a buyer would find come up before you spend months marketing the listing.
Pictured: earnings review form · Example with sample data · Scroll inside the picture to see more Realistic price expectations
What I run
I review the owner's yearly sales with SDE or EBITDA and show a rough price range. It frames a starting conversation, not a valuation.
How it helps you
You have a neutral starting point for the price talk with the seller. That helps you avoid overpriced listings that sit.
Pictured: buyer and lender preparation plan · Example with sample data Buyer and lender pre-check
What I run
I look at owner dependence, customer concentration, debt, working capital and add-back support the way a buyer or a lender would. Each gap comes with one next step.
How it helps you
Weak records and add-back questions come up before an LOI or underwriting. Fewer deals stall or get renegotiated late.
Pictured: improvement plan results · Example with sample data Improvement planning
What I run
For owners who aren't ready yet, I map the fixes worth making, with their cost, timing and payback.
How it helps you
The owner gets a clear plan instead of a no. They keep moving toward a stronger listing, and the relationship stays with you.
Fewer surprises in diligence, and smoother transactions that are more likely to close.
Who handles what
You stay focused on
- Client relationships and trust
- Advice, strategy and negotiation
- Key calls and decisions
- Leading the deal to close
I handle
- Execution, organization and coordination
- Consistent steps on every deal
- Timelines, reminders and next steps
- Systems that hold up as volume grows
How a deal moves with me behind it
First conversation
Every company and contact tracked, with notes and follow-ups.
Working it up
Gathering what’s needed and preparing what the seller will see.
Going to market
A private space for serious buyers: materials, NDAs and questions in one place.
Across the finish line
A clear list of what’s needed from whom, and a record of every file and decision.
How we begin
Step 1
A confidential conversation
We talk about your practice and where your time goes. No pitch and no obligation.
Step 2
Agree the scope
If it’s a good fit, we decide together whether a one-off project or ongoing support fits better. Terms are discussed privately.
Step 3
Work behind the scenes
One project or ongoing work under your name and brand. Supervision and required disclosures stay exactly as they are.
Why it works
I know the work
I work in business sales myself, so you don’t have to explain the basics.
One trusted person
Not another tool to learn or another team to manage.
Your brand stays front
Your clients and referral partners deal with you, not me.
Common questions
Prefer to talk first? A short, confidential conversation is the easiest place to start.
Schedule a conversationWho this is for
- Business advisors, M&A intermediaries, commercial salespeople and CRE professionals with eXp.
- Producers who are already busy and want their time back.
- People who want one trusted person, not another tool to learn.
- Advisors working with Main Street and lower middle-market businesses in any industry, typically half a million to ten million dollars in annual revenue, including deals involving commercial real estate.
This is not training, coaching or a brokerage-wide service.
What happens next
After submitting the form, you can view the overview immediately.
A copy of the link arrives by email so you can come back to it.
I read every request myself and reply personally.
Prefer to talk first? A short, confidential conversation is the easiest place to start.
An independent service from Michael R Garsow. It is not offered, reviewed or endorsed by eXp, and it does not replace your supervising broker. Business intermediary, eXp Commercial. Real estate salesperson licensed in WI, MN and FL.